Charles LinkedIn

Regenerative
Product Designer

Charles Thorburn

Hi there, I’m Charles Thorburn. I’m a Berlin based digital product designer and leader helping companies of all sizes meet business objectives for long term user, environmental, and social prosperity.

I collaborate with cross-functional teams through continuous discovery to build a deep understanding of the problem space, so we can deliver product outcomes that are viable, valuable, feasible, usable, accessible, and ethical.

Continuous discovery double-diamond process

I work across finance, social media, AI, governance, and IoT sectors at fledgling startups, rapidly growing scale-ups, and established corporate organisations.

N26 Javelin Key Ward
CitizenTech tado°
N26 support chat interface

Humanized Customer Service

Designing a clear UI for customers to know when they are speaking to a helper bot, or to a human specialist.

UXUX ResearchService Design
Javelin video curation platform

A Platform for Video Curators

Creating an entire UX, UI & business model for video content communities.

Founding DesignBusiness DesignHumane Technology
Key Ward research survey interface

Focusing AI on Data Automation

Leading Key Ward’s product team to a focused value proposition.

Business StrategyProduct LeadershipUser Research
Parry city cycling app

Plural Voting for City Cycling

Building platform for the Berlin cycling community to prioritize road infrastructure repairs and improvements.

Founding DesignDesign SystemsUX Leadership
tado heat pump app screens

Smart Heat Pump Optimisation

Designing the fundamental controls for tado’s Heat Pump app.

Design SystemsUXUser Research

Product has to deliver value. Here are some key outcomes I have contributed towards throughout my time in product design and leadership roles.

3M+
Euros Raised
9M+
Users Served
4.8
Ø App Store Rating
-28%
Household Energy
Consumption

I would love to hear from you, especially if you are interested in working together to make beautiful and impactful products.

+49 (0) 1525 1936697 charlesthorburn@protonmail.com
Friedrichshain, Berlin, Germany